A 99.9% Server Uptime
The benefit of constructing your very own cloud web hosting platform is that you don’t need to be worried about compatibility issues – you set up a particular set of software apps in such a manner as to be compatible with a given set of hardware elements. The final result is something much more steady and reliable, because there are much less possible chances of failure. We’ve built our cloud hosting system atop time–tested hardware components as well as a significantly modified version of Security–Enhanced Linux in an attempt to create a truly secure environment for all your web sites.
That’s why, with all our cloud web hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
Along with our cloud hosting platform, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on top–hole hardware manufactured by Juniper. Also, on every router, we’ve placed a firewall with an intricate set of rules that will filter out all questionable requests.
Therefore, in each of our data center facilities – in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, you can enjoy a 99.9% network uptime guarantee. And this guarantee is available with all web hosting plans in each datacenter.
A 30–Day Money–Back Guarantee
While we have done just about everything to lessen all potential risks with our cloud hosting packages and while we offer top–quality tech support, sometimes the customer simply isn’t satisfied with what we offer. Or he needs to move to a more robust web hosting service, such as a VPS server or a dedicated server.
This is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t completely satisfied, we will give you a reimbursement.
24/7 Technical Support
If you manage a hosting company, your support engineers are extremely important. That is the reason why we’ve meticulously chosen a highly skilled group of customer service technicians, each with many years of expertise behind his back. With their help, we offer 24x7 support with all our web hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All tech support inquiries are responded to in under 1 hour and our average response time is under twenty minutes!