Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour response guarantee with all our cloud web hosting packages, which means that every single help inquiry you email is going to be answered to in only 1 hour maximum. Our support company members are taught to easily handle any situation and to supply you with timely guidance on any situation that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever needed. Our staff of employees will be on the web for you 24x7x365 to respond to all of your questions and to deal with any concern you will likely have. You are able to open a customer assistance ticket from your Hosting Control Panel or drop an e–mail message any moment. Also, on working days, you’re able to ring us or take advantage of the online chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need support while performing tasks within the Control Panel, you are able to always click on the Help control key and locate your concern in the variety of articles that will come up. We have as well turned a number of the articles and reviews into instructional videos. The catalogue of video lessons will load if you choose the Videos press button located on the top right.